Frequently Asked Questions
How our no-cost roofing referral service works, plus common questions about hail, wind, leaks, and Texas insurance claims.
Quick answers about how Roof Repair Amarillo works. For questions about a specific job, the provider you are connected with is the right person to ask.
How the service works
Is Roof Repair Amarillo a contractor?
No. Roof Repair Amarillo is a no-cost referral service. We connect you with an independent local roofing contractor, and that business does the work, gives the estimate, and is responsible for its own registration, permits, insurance, and workmanship.
How much does it cost to use this service?
Nothing. Using the website and submitting a request cost you nothing, and you are never obligated to hire anyone. Roofers support the service. See our referral disclosure for details.
How many roofers will contact me?
We share your request with one independent local roofer who serves your area.
Which areas do you cover?
Amarillo and nearby communities, including Canyon, Bushland, Hereford, Pampa, Borger, Dumas, Panhandle, Fritch, Stinnett, Vega, Claude, Bishop Hills, Lake Tanglewood, and Timbercreek Canyon.
How do I check a roofer?
Texas has no statewide roofing license. Inside Amarillo, confirm city registration with Building Safety. Everywhere, ask for proof of liability insurance and workers' compensation, a local address, and a written contract.
Roof damage and insurance
Should I go on the roof to look for damage?
No. Storm-damaged roofs are slippery and can have weak spots. Photograph what you can from the ground and let a roofer with safety gear inspect.
Do I need a permit to replace my roof?
Usually yes inside Amarillo, through City of Amarillo Building Safety. Other cities have their own offices, and rules outside city limits vary. The roofer typically pulls the permit.
What is a wind and hail deductible?
Many Texas policies have a separate deductible for wind and hail, sometimes a percentage of dwelling coverage. Find it on your declarations page.
Can a roofer pay or waive my deductible?
No. Texas law prohibits contractors from waiving, rebating, or paying a homeowner's deductible. Report offers to the Texas Attorney General.
Do Class 4 shingles lower insurance premiums?
Many Texas insurers offer discounts for qualifying impact-resistant roofs. Ask yours what it offers and what proof it needs.
Where can I get help with an insurance problem?
Start with your agent and a written request to your insurer. The Texas Department of Insurance helps consumers with insurer and claim problems.
Still have a question?
Use the request form. You can also read our referral disclosure and about page.
Get roof help
Tell us what's going on. One local roofer will follow up. No cost, no obligation.